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Q: What types of files can be uploaded?
A: Any type of file can be uploaded, but the computer you are working on must have the application or the file won't open or run.

Q: Is there a file size limit on individual files?
A: Yes, 10MB is the maximum size an individual file can be, but you can compress files to make them small enough so they don't exceed the limit.

Q: What kind of virus protection is in place?
A: All files are scanned using Sophos PLC's security software

Q: How much storage space do users get?
A: There is no limit on file storage

Q: What if a user forgets his/her user name or password?
A: As a teacher you have the ability to look up user names and passwords as well as change them, or the user can call or send an email to us and we will look it up for them.

Q: What kind of protection do you have on your servers?
A: Our servers are clustered at a co-location in San Diego at level tier 1

Q: How long does it take to get started?
A: We can have you user accounts created within 3-5 working days


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